Our Response to COVID-19

We are Committed to Safely Continue Providing Expert Neurological Care

We understand your family's concerns about how COVID-19 will affect the neurological care for your child. Our practice has committed to the highest standards as directed by the American Medical Association (AMA), Centers for Disease Control (CDC), federal and local health agencies to protect the safety and health of our patients, families and our staff.

In-Office Appointments

In adherence with social distancing recommendations, we are limiting in-office appointments. In carefully selected circumstances, in-office appointments may be necessary. In these situations, we have taken precautions to assure adequate social distancing. We have adjusted our schedule to accommodate for a single parent/child in the office with a buffer between patients to allow for thorough sanitizing with medical-grade cleaners. Upon arrival, families will be directed straight away to the exam room with no waiting room/front desk interaction. As an added safety precaution, we will be prepared with masks and gloves as needed. To minimize risk, we ask that only one parent or guardian accompany the patient and that all people over the age of 60 stay at home.

Telemedicine Appointments

Over the years, our practice has offered telemedicine options for families from out of the area or other situations in which in-office appointments are impractical. In most situations, telemedicine is an excellent option and often preferred by families. Since the COVID-19 Pandemic, our practice has further refined our telemedicine procedures including a dedicated exam room with updated video equipment/lighting, electronic prescribing, telephone and multiple video platform options, and staff training. There are some limitations to telemedicine such as the ability to perform a thorough neurological examination. If necessary, an in-office neurological examination will be arranged. Until social distancing recommendations are lifted, we are not able to perform testing for an initial autism spectrum disorder diagnosis.

Electroencephalogram (EEG) Testing

Our EEG lab is open for testing; however, we are limiting tests depending upon urgency. We can arrange for immediate testing if seizures, epilepsy or other serious conditions are suspected. Nonurgent testing will be scheduled when we expect social distancing recommendations to be lifted. We are limiting the schedule to allow for only one family in the office and no waiting room/front desk interactions. In addition to our usual rigorous sanitation procedures, we are taking extra precautions such as use of personal protective equipment (masks, gloves, etc.).

Andrew McIntosh, MD | All Rights Reserved © 2020